Introduction

AQILA DMCC ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all visitors and users of our website, regardless of their location. By using our website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Contact information (name, email address, phone number)
Business information (company name, job title, industry)
Project details and requirements
Communication preferences
Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

IP address and location data
Browser type and version
Operating system
Pages visited and time spent on our website
Referring website information
Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our consulting services
To respond to your inquiries and communicate with you
To send you relevant information about our services and industry insights
To analyze website usage and improve user experience
To comply with legal obligations and protect our rights
To prevent fraud and ensure website security

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you voluntarily provide information or opt-in to communications
Legitimate Interest: To improve our services and website functionality
Contract Performance: To fulfill our obligations under service agreements
Legal Compliance: To meet regulatory requirements in the UAE and internationally

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our website and providing services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
Consent: When you have given explicit consent for specific sharing

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Generally:

Contact information: 3 years after last interaction
Website analytics data: 2 years
Marketing communications: Until you unsubscribe
Legal compliance data: As required by applicable laws

International Data Transfers

As a Dubai-based company serving international clients, your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing of your personal data
Restriction: Request limitation of processing
Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Types of cookies we use:

Essential Cookies: Necessary for website operation
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising (with consent)

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for data transmission
Secure servers and databases
Regular security assessments and updates
Access controls and authentication procedures
Staff training on data protection

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AQILA DMCC
Email: info@aqila.ae
Phone: +971 56 953 50 34
Address: Preatoni Tower 1001, Cluster L, JLT, PO box 634270 Dubai, UAE

Data Protection Officer: benoit.genevois@aqila.ae

Last Updated

This Privacy Policy was last updated on January 1, 2025.